Privacy Policy

1. Browsing and website information

You can read our service guides and public notices without creating an account on this website. The website currently has no form for uploading identity documents or submitting government applications. Search fields help you find public pages; they are not application forms.

The hosting and delivery services that make the website available may process technical information such as IP address, browser details, request time and requested page for delivery, security and troubleshooting.

2. Contacting the centre

If you call, email or message us, the information you choose to share, such as your name, contact details and service enquiry, can be used to respond to your request and provide the assistance you ask for. Contact us before sending documents so we can explain the relevant service requirements and appropriate submission channel.

Do not send passwords, payment PINs or OTPs in general enquiries. Service-specific document handling, government submissions and record requirements should be discussed with the centre before you proceed; this website policy does not replace the relevant department’s requirements.

3. External websites and messaging services

Links to government portals, WhatsApp, Google Maps, social platforms and our education portal take you to separate services. Opening those links may share technical information with the destination service. Messages, calls, applications and payments made through those services are governed by their own privacy policies and terms.

4. Cookies and browser storage

The website code currently does not include Google AdSense advertising or Google Analytics tracking. Website features may use temporary browser storage to remember interface choices, such as dismissing a notice. Third-party services you visit through our links may use their own cookies and storage.

5. Google advertising and your choices

Google advertising is not currently enabled on this website. If Google AdSense is enabled, the following advertising disclosures apply:

• Google and other third-party advertising providers may use cookies to select ads using your previous browsing on this website and other websites.
• Advertising cookies allow Google and its partners to personalise the ads you see using visits to our pages and other sites across the Internet.
• You can manage or opt out of personalised Google advertising through Google Ads Settings. You can also visit AboutAds choices for participating third-party advertising vendors.

Before advertising is enabled, we will update this policy to reflect the advertising services actually used and provide any required consent controls and vendor disclosures. You can also manage cookies through your browser settings.

6. Privacy enquiries and corrections

For questions about this website or information you have shared with the centre, contact us. You may ask about access, correction or deletion of that information; we will review the request in light of the relevant service and any applicable record requirements.

7. Policy updates

We may revise this policy when website features or services change. The effective date above identifies the current version.